MS-900T01 – Microsoft 365 Fundamentals
This Course Includes
Videos & Lectures
Quizzes & Assessments
Mobile access
Certificate of Completion
Introduction
This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You’ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.
Audience Profile
This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both. Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365.
Prerequisites
Students do not need to have any experience with Microsoft 365 before taking this course; however, a basic level of familiarity with computer technology and cloud computing is assumed.
Onsite Training?
If you need training for three or more people, ask us about training at your site. You can enjoy the convenience of reduced travel cost and time, as well as a familiar environment for your staff. Additionally, we can customise the course for your business needs.
Module 1: Describe cloud computing
This module introduces you to cloud computing. It covers things such as cloud concepts, deployment models, and understanding shared responsibility in the cloud.
Learning objectives
Upon completion of this module, you will be able to:
- Define cloud computing.
- Describe the shared responsibility model.
- Define cloud models, including public, private, and hybrid.
- Identify appropriate use cases for each cloud model.
- Describe the consumption-based model.
- Compare cloud pricing models.
Module 2: Describe the benefits of using cloud services
This module introduces you to the benefits cloud computing can offer you or your organization.
Learning objectives
Upon completion of this module, you will be able to:
- Describe the benefits of high availability and scalability in the cloud.
- Describe the benefits of reliability and predictability in the cloud.
- Describe the benefits of security and governance in the cloud.
- Describe the benefits of manageability in the cloud.
Module 3: Describe cloud service types
This module covers the different cloud service types and shares some of the use cases and benefits aligned with each service type.
Learning objectives
Upon completion of this module, you’ll be able to:
- Describe Infrastructure as a Service (IaaS).
- Describe Platform as a Service (PaaS).
- Describe Software as a Service (SaaS).
- Identify appropriate use cases for each cloud service (IaaS, PaaS, SaaS).
Module 4: What is Microsoft 365?
Learn about Microsoft 365, the productivity cloud designed to help each of us achieve what matters, in our work and life, with best-in-class Office apps, intelligent cloud services, and advanced security.
Learning objectives
By the end of this module, you’ll be able to:
- Describe Office 365, Microsoft 365, and Windows 365
- Describe how Microsoft 365 empowers workers for hybrid and flexible work
- Create a Microsoft 365 trial organization
Module 5: Describe productivity solutions of Microsoft 365
Learn about how the productivity solutions through Microsoft 365 help optimize operations, enhance content creation, and empower people to perform tasks in real-time from virtually anywhere.
Learning objectives
By the end of this module, you’ll be able to:
- Describe how the capabilities of Microsoft 365 can boost productivity
- Describe how Microsoft 365 Apps help people craft compelling content in real-time
- Describe how the capabilities of the work management tools optimize operations
- Describe additional Microsoft 365 productivity apps
Module 6: Describe collaboration solutions of Microsoft 365
Learn about how the collaboration solutions through Microsoft 365 unlock new ways of working together by helping people and teams stay connected, engaged, and ensure fluid communication across organizations.
Learning objectives
By the end of this module, you’ll be able to:
- Describe how the collaboration tools of Microsoft 365 promote synergy in the workplace
- Describe how Microsoft Teams helps boost teamwork
- Describe how Microsoft Viva helps organizations create thriving work cultures
- Describe how Yammer communities can help foster connections within your organization
Module 7: Describe endpoint modernization, management concepts, and deployment options in Microsoft 365
Learn about how the business management solutions through Microsoft 365 provide people with a secure, personalized desktop experience and help organizations easily manage updates for all devices with a simplified admin experience.
Learning objectives
By the end of this module, you’ll be able to:
- Describe the endpoint modern management capabilities of Microsoft 365
- Describe the differences between Windows 365 and Azure Virtual Desktop
- Describe the deployment and release models for Windows-as-a-Service
- Describe the deployment methods and update channels for Microsoft 365 Apps
Module 8: Describe analytics capabilities of Microsoft 365
Learn about how the analytics capabilities through Microsoft 365 help people build better work habits and business leaders improve the employee experience and business outcomes with data-driven insights and reports.
Learning objectives
By the end of this module, you’ll be able to:
- Describe how Viva Insights help people and organizations work smarter and achieve balance
- Describe the capabilities of the Microsoft 365 admin center and user portal
- Describe the reports available in the Microsoft 365 admin center and other admin centers
Module 9: Describe the function and identity types of Microsoft Entra ID
Microsoft Entra ID is Microsoft’s cloud-based identity and access management solution that connects people to their apps, devices, and data. Learn about the functions and identity types supported by Microsoft Entra ID.
Learning objectives
By the end of this module, you’ll be able to:
- Describe the function of Microsoft Entra ID.
- Describe the types of identities Microsoft Entra ID supports.
Module 10: Describe access management capabilities of Microsoft Entra ID
A key function of Microsoft Entra is to manage access. Learn about Microsoft’s Security Service Edge (SSE) solution, conditional access, and how Microsoft Entra roles and role-based access control (RBAC) help organizations manage access.
Learning objectives
By the end of this module, you’ll be able to:
- Describe Conditional Access in Microsoft Entra ID.
- Describe Microsoft Entra roles and role-based access control.
- Describe Global Secure Access in Microsoft Entra.
Module 11: Describe threat protection with Microsoft Defender XDR
Protect against cyber threats with Microsoft Defender XDR across endpoints, identities, email, and applications.
Learning objectives
After completing this module, you’ll be able to:
- Describe the Microsoft Defender XDR service.
- Describe how Microsoft Defender XDR provides integrated protection against sophisticated attacks.
- Describe and explore Microsoft Defender portal.
Module 12: Describe the data compliance solutions of Microsoft Purview
Learn how Microsoft Purview data compliance solutions help organizations manage risk and regulatory requirements.
Learning objectives
By the end of this module, you’ll be able to:
- Describe Microsoft Purview eDiscovery and Audit
- Describe Microsoft Purview Compliance Manager
- Describe Microsoft Purview Communication Compliance
- Describe Microsoft Purview Data Lifecycle Management
- Describe Microsoft Purview Records Management
Module 13: Describe Microsoft’s Service Trust portal and privacy capabilities
Microsoft runs on trust! Here you’ll explore the Service Trust Portal for content on how Microsoft delivers on our commitment of trust. You’ll also learn about Microsoft Priva, a solution to help meet privacy goals.
Learning objectives
After completing this module, you’ll be able to:
- Describe the offerings of the Service Trust Portal.
- Describe Microsoft’s Privacy principles.
- Describe Microsoft Priva.
Module 14: Describe Microsoft 365 pricing, licensing, and billing options
Learn about the pricing models for Microsoft cloud services and how Microsoft 365 is available through various licensing and billing options to meet the needs of people and organizations.
Learning objectives
By the end of this module, you’ll be able to:
- Describe the pricing models available for Microsoft cloud services
- Describe billing management features such as billing frequency and methods of payment
- Describe the differences between base licensing and add-on licensing
Module 15: Describe support offerings for Microsoft 365 services
Learn about how people and organizations can get the most out of their technology investments through the various support offerings for Microsoft 365 and how they can help improve Microsoft products for their organization.
Learning objectives
By the end of this module, you’ll be able to:
- Describe the support offerings available for Microsoft 365 and how to create a support request
- Describe service level agreement (SLAs) concepts
- Identify how to track service health through the Microsoft 365 admin center
- Describe how organizations can provide feedback on Microsoft 365 products and services

Requirements
- English Knowledge
- Understands Basics
Price:
$
Code:
MS-900T01
Duration:
Days
Location:
Virtual Classroom
Schedule:
Coming Soon
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